FAQ's

What if I need to return something? 

Absolutely no problem, contact us right away and we'll help guide you through the process. You can use our contact form or email us directly here: admin@beyondstem.com.au.

Is GST included in the price at checkout?

All of our product listings include GST where applicable.

What does 'made to order' mean?

The 'CASE Thinking Science' products are made to order in QLD by Beyond Stem. Made to order means we manufacture the products after receiving payment for your order.

Manufacturing time for the CASE products is typically 4 weeks from the payment date. We do keep some stock on hand and we always strive to get the orders out as soon as possible.

However, sometimes we're busy or the laser cutting team is busy so we allow for some time for cases such as these.

Can I get a sales invoice raised before I can buy CASE equipment for my school?

Yes you can, email us a purchase order and we will raise an invoice for you.
Please send it to: admin@beyondstem.com.au